Di lokasi - Beograd>10 Tahun PengalamanDoktorSepenuh-masa
Kongsi
Keterangan Kerja
Provide exceptional customer service via phone, email, and chat.
Resolve customer inquiries and issues efficiently and courteously.
Maintain accurate records of customer interactions.
Collaborate with team members to improve service processes.
Assist in training new staff members as needed.
Adhere to company policies and procedures.
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Educational Qualifications:
Doctoral degree required.
Experience Level:
Over 10 years in customer service or related fields.
Skills and Competencies:
Proficient in account management, TikTok, bilingual in Mandarin, financial literacy, digital marketing, excellent technical skills, and adept at sales pitching and closure.
Responsibilities and Duties:
Manage customer accounts, provide support, create sales strategies, and maintain relationships.
Working Conditions:
Fast-paced office environment with potential remote work options.
Qualities and Traits:
Strong organizational and people skills, persuasive, detail-oriented, and adaptable.